Store Associate

Work Location

About SNDL

SNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. Additionally, the Company operates as a licensed cannabis producer and stands as one of Canada's premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting-edge product development, and cost-effective manufacturing.

About Liquor Depot

Liquor Depot is a great place to work, with a friendly atmosphere. We provide our customers with vast selection of specialty liquors, beers and wines!

Each person at Liquor Depot plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work at Liquor Depot you can be sure you will be treated with the respect and support you need to be a success.

About The Role

We are currently looking for friendly, outgoing, and customer service-driven individuals to join our team as Part-Time Store Associate at our Liquor Depot Brentwood location.

Purpose of Job

Provide exemplary customer service to every person who walks into our store, understand customer needs and instill a customer mindset within the store, participate in stocking and merchandising of the store; ensuring the store is stocked and ready to serve our customers.

Essential Duties and Responsibilities

People Skills

• Customer service is driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanour, and attitude at all times

Customer Offering

• Deliver exemplary customer service
• Greet customers when they enter the store and take customers to product when required
• Generate sales by educating, advising, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within the required timeline
• Escort customers from the store and/or offer car service when appropriate

Financial

• Complete customer transactions on the Point-of-Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

Day to Day Operations

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

Regulatory Adherence

• Ensure that OHS, LP, ProServe, and other regulatory requirements and procedures are implemented and adhered to
• Maintain First-Aid, LP, and OHS Training
• Maintain ProServe Certification
• Ensure AGLC other government guidelines are met
• Adheres to all SNDL policies, with a focus on Social Responsibility

Qualifications

Work Experience

• Minimum, 1-year experience in a retail environment (preferred, not required)
• Previous liquor-related experience considered an asset

Education

• High School Diploma or equivalent
• ProServe Certification
• First-Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)

Physical Requirements

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

Other Skills and Capabilities

• Highly self-motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have access to reliable transportation

Why Work With Us?

At Liquor Depot we invest in our people. We provide educational reimbursement for industry related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply now!

Thanks for considering a position with us! Cheers!

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment to Diversity & Inclusion:

SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.