Packaging Supervisor
Cresco LabsCOMPANY OVERVIEW
Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
If you’re interested in joining our mission, click the below links to join our team today!
MISSION STATEMENT
At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Packaging Supervisor is responsible for overseeing daily packaging operations, including production output, team management, compliance execution, and cross-functional coordination. This role oversees Packaging Leads and Agents across multiple packaging lines, ensuring Production Work Orders (PWOs) are executed efficiently, inventory and compliance systems are accurate, and teams are meeting quality and productivity expectations for a team of 20+ employees.
CORE JOB DUTIES
Team Leadership & People Management
- Directly supervise Packaging Leads and Agents (team size 20+)
- Set daily staffing plans and allocate labor across packaging lines based on production needs
- Coach and develop Packaging Leads to ensure strong floor-level leadership and accountability
- Monitor team performance and hold Leads accountable for execution, productivity, and compliance
- Conduct regular 1:1s, performance conversations, and development planning for direct reports
- Manage timecards, PTO, attendance, and disciplinary actions
- Lead annual performance reviews and support ongoing employee development
Production Oversight & Execution
- Own daily production performance and ensure completion of PWOs against schedule
- Monitor throughput, efficiency, and labor utilization across packaging operations
- Adjust staffing and priorities in real time to meet production goals
- Ensure accurate execution of batch records and production documentation
- Identify and resolve bottlenecks impacting output and efficiency
Compliance, Inventory & Systems Management
- Oversee all transactions within the state compliance tracking system (e.g., METRC) to ensure accuracy and regulatory compliance
- Ensure proper execution of product conversions in Canix and alignment with physical inventory
- Maintain batch integrity across all packaging activities and system transactions
- Review and validate system activity to prevent discrepancies and compliance risks
- Investigate and resolve inventory discrepancies in coordination with Packaging Manager and cross-functional teams
- Ensure audit readiness through accurate documentation and compliant system execution
Cross-Functional Coordination
- Partner with Processing, Materials Management, and Order Fulfillment to align production flow and priorities
- Ensure timely availability of bulk product and packaging materials to support production
- Communicate production status, risks, and inventory issues to leadership and Sales as needed
- Align packaging output with delivery schedules and business priorities
Equipment & Operational Management
- Oversee operation of automated packaging equipment and packaging lines
- Ensure proper line setup, changeovers, and run documentation are completed accurately
- Coordinate with Maintenance to resolve equipment issues and minimize downtime
- Monitor equipment performance and escalate recurring issues
Quality, Safety & Workplace Standards
- Ensure all packaging activities meet quality standards, GMP requirements, and company SOPs
- Enforce 6S standards and maintain clean, organized workspaces
- Conduct routine floor walks (Gemba) to monitor performance, compliance, and safety
- Promote a culture of accountability, continuous improvement, and operational discipline
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- 2+ years of experience in a supervisory or management role within manufacturing, CPG, or production environments
- Proven experience managing teams and driving operational performance
- Strong leadership, decision-making, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced, regulated environment
- High attention to detail with strong understanding of compliance and quality standards
- Effective communication and cross-functional coordination skills
- Proficiency in Windows-based systems; experience with METRC, Canix, or similar systems preferred
- Ability to lift to 50 up lbs (100 pounds with assistance).
- Ability to stand, sit, kneel, and perform repetitive tasks for extended periods
- Ability to work around plant material, including exposure to pollen and dust
BENEFITS
Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.
In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.
ADDITIONAL REQUIREMENTS
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
- The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.