Merchandising Operations Analyst

Work Location

Edmonton Corporate Office

About the Role

The Merchandising Operations Analyst supports both the execution and continuous improvement of merchandising operations for SNDL’s Cannabis Retail segment. Reporting to the Senior Manager, Category Management & Merchandising Operations, this role owns key pricing, promotion, and master data workflows while driving process standardization and system enablement.

As merchandising execution becomes increasingly complex — through banner expansion, localized pricing strategies, and store-specific assortments — this role ensures operational scalability through automation, governance, and cross-functional collaboration with Business Technology, Category Management, Retail Commercialization, and Supply Chain.

The Analyst acts as both process owner and problem-solver, ensuring accuracy, efficiency, and system integrity across the merchandising ecosystem.

Our preferred work schedule is hybrid from our Edmonton or Toronto office, but would additionally consider candidates outside our office locations on a fully remote basis.

Key Responsibilities

Process Optimization & Governance
• Own continuous improvement of merchandising operations processes, including item setup, pricing, promotions, and price book creation
• Identify automation opportunities to reduce manual intervention and error rates
• Document, maintain, and enhance SOPs to ensure consistent, scalable execution
• Partner with Business Technology to solution, test, and implement ERP enhancements
• Serve as escalation point for complex operational issues, conducting root cause analysis and implementing sustainable fixes

Master Data & Product Information Management
• Oversee new item setup and ongoing product data maintenance within D365 F&O and Plytix
• Ensure integrity, completeness, and governance of merchandising master data
• Conduct routine data audits and implement corrective actions aligned with master data standards

Pricing & Promotion Execution
• Configure, validate, and maintain pricing structures, discounts, and promotional logic within systems
• Lead weekly price book and planogram setup, ensuring accuracy and alignment with category strategy
• Proactively identify discrepancies and implement corrective actions

Ticket Management & Issue Resolution
• Manage the Product Management ticket board, ensuring timely triage and resolution
• Lead website pricing issue investigation in partnership with Business Technology
• Identify systemic issues and implement preventative controls

Success Measures
• Reduction in pricing and master data errors
• Decreased cycle time for item setup and promo execution
• Increased automation and reduced manual workflows
• High cross-functional satisfaction with merchandising operations support
• Improved system integrity and data governance compliance

Qualifications
• Bachelor’s degree in Business, Supply Chain, Analytics, Information Systems, or related field
• 2–4 years’ experience in retail, merchandising operations, pricing & promotions, master data, or analytics
• Demonstrated experience improving operational processes and driving automation
• Strong analytical and root-cause problem-solving capability
• Advanced Excel proficiency; comfortable working with large, structured datasets
• Hands-on ERP experience (Microsoft Dynamics 365 F&O strongly preferred)
• Experience with Product Information Management systems (Plytix preferred)
• Strong written and verbal communication skills; able to document processes clearly and explain system behavior
• Highly organized, detail-oriented, and effective in a fast-paced environment

What Makes SNDL a Great Place to Grow:

• Competitive compensation including performance-based bonuses and annual salary reviews.
• Comprehensive health and dental benefits, including a Healthcare Spending Account.
• Three weeks of paid vacation with annual rollover.
• Flexible, hybrid work arrangements to support work-life balance.
• Recognition and rewards programs that celebrate individual and team achievements.
• Employee & Family Assistance Program (EFAP) with mental health, financial, and family support.
• Employee perks and discounts program, offering savings across fitness, wellness, lifestyle, retail, and everyday services

We are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.

Our Commitment to Diversity & Inclusion

SNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

Targeted Compensation - $63,000 - $73,000

About SNDL

SNDL is one of Canada’s leading and fastest-growing liquor and cannabis companies. As the country’s largest private-sector retailer, our portfolio includes well-known banners such as Wine and Beyond, Liquor Depot, Ace Liquor, Value Buds, Spiritleaf, and Cost Cannabis.

We’re also one of Canada’s largest vertically integrated cannabis producers, recognized for our innovation, low-cost manufacturing, and award-winning brands including Top Leaf, Contraband, Palmetto, Bon Jak, La Plogue, Versus, Grasslands, Vacay, Pearls by Grön, No Future, and Bhang Chocolate.

Driven by purpose, performance, and people, SNDL is shaping the future of retail and cannabis by bringing people together through exceptional products and experiences.

Rate Of Pay

73000

CAD

Salary Plan

Learn more about SNDL