Inbound Supervisor

About Nabis

Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation.

We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entire cannabis industry. By dedicating ourselves to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization.

Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology. Our ultimate goal is to become the largest distributor of cannabis products in the world.

WHY YOU'LL LOVE WORKING AT NABIS!

1. Competitive pay at $24.50 / hour, paid weekly.
2. You'll work at the fastest-growing cannabis startup!
3. Medical/Dental/Vision is offered to all full-time employees.
4. Well-rounded co-workers and teammates who are all striving towards the same goal. Nabis maintains a fun and energetic culture!

About Nabis

The Inbound Supervisor at Nabis is responsible for overseeing all inbound operations at the Woodlake warehouse, ensuring the timely and accurate intake of products to meet strict SLA obligations with brand partners. This role requires strong leadership skills, excellent attention to detail, and the ability to drive operational efficiency while maintaining high-quality standards.

Reporting directly to warehouse management, the Inbound Supervisor leads a team of associates and collaborates cross-functionally to support the larger warehouse operations. The ideal candidate will have previous supervisory experience in warehouse operations, strong communication skills, and the ability to proactively identify and solve problems.

Responsibilities:

• Lead and supervise the inbound team to successfully meet daily intake goals and SLA standards.
• Manage and prioritize inbound shipments, ensuring all products are accurately received, documented, labeled, and stored according to internal SOPs.
• Maintain high standards of accuracy and quality to prevent inventory discrepancies and errors during intake.
• Communicate and collaborate with Inventory Control, QA, Outbound, Dispatch, and Brand Partners to resolve inbound issues and streamline processes.
• Monitor team performance daily, providing coaching, feedback, and support to meet and exceed KPIs.
• Prepare detailed reports on daily inbound volume, processing times, discrepancies, and team productivity.
• Enforce warehouse safety standards and ensure team compliance with company policies and procedures.
• Support cross-training initiatives to ensure a flexible and knowledgeable team.
• Actively participate in warehouse meetings, providing feedback and suggesting improvements for overall operational excellence.

Requirements: 

• Must be 21 years or older to work in the cannabis industry 
• Cannabis experience: 2+ years of experience
• Customer Service: 2+ years experience
• Last-mile distribution and logistics: 2+ years experience
• Associate degree OR 2 years relevant work experience 
• Outstanding communication and people skills
• Knowledge of manual and systematic warehouse movement 
• Ability to lift 50 lbs., bend, stretch, and twist 
• Ability to pass pre-employment background check 
• Monday - Friday on-site work availability 
• Ability to work occasional weekend shifts 
• Clean driving record 

Qualifications: 

• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• Collaborative problem-solving abilities
• Detail-oriented and highly analytical work habits
• Excellent time management skills
• Low-ego, adaptable, and high EQ
• Familiarity with routing-based software platforms
• Able to have disciplinary conversations with employees
• Familiarity with MS Office, Google Suite, and various business software (e.g., ERP, CRM)
• Strong customer service, verbal/written communication, and interpersonal skills 
• Must be able to multitask, meet deadlines, and perform duties with a high degree of accuracy and attention to detail
• Embodiment of Nabis Core Values 

Nabis is an Equal Opportunity Employer 

Nabis seeks to create a diverse work environment because all teams are stronger and have different perspectives and life experiences. We strongly encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate based on race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Nabis are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.