Cannabis Text Agent

Position: Text Agent(Cannabis)

Our company has a fantastic opportunity available for ambitious individuals looking to join an exciting, fast-paced industry with unlimited growth. We are searching for savvy professionals who are looking to progress within a company and who possess the bandwidth necessary to deliver excellent customer experience and business targets as a phone operator. Customer service is the core to our fundamentals and looking for those who have the same values.

What you'll be doing:

Applicants will be expected to work a minimum of 20+ hours a week with weekend availability highly preferred - our company values a strong culture and competitive compensation is offered to qualified candidates.

Skills Needed:

• Proficiency with tablets and phones are required as most work will be done through these mediums, rather than in-person bud-tending.
• Handle a high volume of calls or texts during shift
• Offer clients correct inventory and value
• Boost customer service with excellent communication and hospitality
• Maintain communication at all times with the team
• Diffuse any escalations that may occur???????

*COVID-19 considerations:
Very large open office space separating staff. Sanitizers, gloves, masks and frequent cleaning services. Staff have their own devices to avoid sharing.