Join our dynamic team at Point Management/Borealis as a Full-Time Patient Consultant Supervisor, located onsite in Jefferson City, Missouri. This role offers an exciting opportunity to lead a talented group dedicated to enhancing patient experiences through innovative problem-solving. You will be at the forefront of fostering a high-performance culture that values integrity and customer focus. With a competitive pay rate of $16.00 per hour, you will not only enjoy a rewarding career path but also contribute to meaningful change in the management industry. You can enjoy great benefits such as Medical, Dental, Paid Time Off, and Employee Discounts. Seize the chance to make a significant impact while working in a flexible and professional environment.
Your expertise could help reshape the future of patient care.
We’re not just another dispensary — we’re building the most intentional, imaginative, and community-connected cannabis brand in the game. Our team blends culture, creativity, and cutting-edge tech to push the plant forward. If you’ve got the ambition to create content that actually moves people — and the curiosity to learn as you go — you might be the one.
As a new Patient Consultant Supervisor, your day-to-day responsibilities will focus on supervising a team of patient consultants, ensuring they deliver exceptional service and support to our clients. You will be expected to oversee daily operations, conduct training sessions, and provide constructive feedback to enhance team performance. Regularly evaluating patient feedback and implementing innovative solutions will also be a vital part of your role. You can expect to work nights and closing shifts, including weekends, which will allow you to engage with a diverse range of patients during peak hours.
Collaboration with other departments to streamline processes is essential, ensuring our commitment to integrity and customer focus remains at the forefront. You'll play a critical role in shaping your team's strategies and ensuring they are aligned with the company’s high-performance culture.
To thrive as a Patient Consultant Supervisor, several key skills will be essential for your success. Strong leadership ability is crucial, as you will guide and motivate your team to achieve high performance and foster a customer-focused environment. Excellent communication skills are vital to effectively convey ideas, provide feedback, and engage with patients.
Problem-solving skills will empower you to address challenges swiftly and creatively, ensuring that patient concerns are resolved efficiently. Additionally, organizational skills will help you manage multiple tasks and priorities in a dynamic, fast-paced setting. A strong sense of integrity is necessary to uphold the company's values while making decisions that impact both patients and team members.
Finally, flexibility and adaptability will aid you in navigating the varying demands of the role, especially during nights and weekends. Together, these skills will enable you to make a lasting impact in the patient management space.
If you think this job is a fit for what you are looking for, great! We're excited to meet you!