ADULT-USE CANNABIS RETAIL SALES ASSOCIATE- Brookline, MA
OVERVIEW
Sanctuary is looking for dynamic and passionate candidates to join our team for our Adult-Use Cannabis Retail Store in Brookline, Ma.
The Sanctuary Brookline associate is a key player in ensuring the store
operates in compliance with the State of Massachusetts regulations. We are looking for
candidates who will be a positive representative of Sanctuary’s commitment to serve our
community and is passionate about creating a positive retail cannabis experience for all
who come to our store. This includes facilitating a smooth and efficient customer
experience, and assisting our new/returning customers with accurate information,
exceptional product guidance. We are currently seeking dynamic individuals who are flexible in
cross training opportunities to include; customer interactions working at the point of sale,
displaying exceptional customer service at the reception desk, checking identification at the
door, and inventory.
EXPERIENCE
REQUIRED
- High school diploma or equivalent
- At least 21 years of age
- At least one year of hospitality, retail or cannabis experience
- Must pass a criminal background check as required by the CCC and with no
felony convictions
- Excellent communication skills both orally and written
- Must be flexible with scheduling, ability to fulfill closing shifts is required.
- Basic computer skills
- Proficient in Microsoft Office programs
- Ability to deal with problems and resolve in a professional manner
- Performs well under pressure and in a fast-paced environment
- Flexible schedule to include weekdays, weeknights, weekends, and holidays
- Ability to multi-task and places a high importance on organization
DESIRED
- Ability to cultivate customer relationships
- Previous dispensing and/or service experience
- Compassionate and strong work ethic
- Detailed and Organized
- Efficiently and effectively solve problems
- People person and enjoys working with a diverse community
KEY JOB DUTIES
- Must have knowledge of various strains, genetics, active ingredient profiles
including but not limited to THC and CBD and all relevant terminology
- Must be current on events regarding cannabis
- Understand the different delivery systems and their impact on the user,
- Must be current with all related Massachusetts adult-use cannabis rules and
regulations.
- Must display exceptional customer service.
- Strong communication skills and ability to supply the guest with knowledge
and understanding about adult-use cannabis,
- Great care and concern must be taken with every guest.
- Interaction with the manager on duty and following his/her direction and
procedure on all guest needs.
- Assist the guest in the proper selection of their cannabis based on their
interest and desired impact,
- Complete monetary transactions (cash, debit card transaction). Cash
handling will be required,
- Follow all monetary transaction procedures and be accountable for a daily
register drawer and debit card batch-out ,
- Maintain a sanitary work area at all times,
- Must maintain a professional, upbeat, friendly and cheerful attitude.
- Assure daily compliance with store policies including but not limited to;
state/local regulation compliance, security protocols, access protocols, dress codes
and work schedules
- Must be willing to learn all positions within our facility.
BENEFITS
- 50% discount on Sanctuary products
- Ability to earn store credit for purchases
- Health, Dental, Vision available
- Accident, Illness and Life insurance available
- EAP offering legal, financial and mental health counseling at no cost to you
- Weekly payroll each Friday!
- PTO & PSL
- OT when available
Sanctuary is a proud equal employment opportunity employer.