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Cannabis Dispensary & Lounge Manager

Fond du Lac Band of Lake Superior Chippewa
1 day ago
Full-time
On-site
Minnesota, United States
Description
Division/Department: Fond du Lac Cannabis Corp. 
Location: Fond du Lac Dispensary – as designated – Onsite
Reports To: CEO - Cannabis
Probationary Period: 180 days/6 months
FLSA Status: Exempt (salaried) 
Classification: Non-Child Related NA
Driver’s License: Level 0 – No Driver’s License Required
Rate of Pay:  56063.84-63071.82


Responsibilities
  •  
  • Provides management of the daily operations of the cannabis dispensary & lounge, including sales, customer service, marketing, inventory management, financial records, compliance, and security.
  • Provide excellent customer service and positive experience for customers to maintain a refined, lounge-quality atmosphere where all guest feels welcome, respected, and valued.
  • Train all dispensary staff to provide excellent customer experience. 
  • Ensure beverage operations meet standards for quality, consistency, and presentation. 
  • Oversee recipe adherence, equipment maintenance, and drink bar cleanliness. 
  • Maintain strict adherence to ID verification, purchase limits, packaging rules, and Metrc aligned tracking as applicable. 
  • Support development of seasonal, signature, or infused beverages.
  • Train staff in espresso craft, beverage preparation, and café service etiquette.
  • Develop guest-experience enhancements such as curated product pairings, seasonal beverage features, and lounge activations. 
  • Coordinate and facilitate all the dispensary’s transactions and operations.
  • Manages, evaluates, and disciplines dispensary staff; fulfills staffing needs and coordinates employee scheduling; recruits, trains, retains, and supports quality staff.
  • Oversee product procurement and negotiations with wholesalers to always ensure adequate inventory.
  • Responsible for achieving all the dispensary’ business goals and objectives.
  • Responsible for ensuring operational compliance with all applicable policies, laws, and regulations.
  • Ensure ongoing staff education on cannabis products, strains, and consumption methods
  • Provides weekly inventory and operational reports.
  • Ensures compliance with cash handling procedures.
  • Appropriate work attire is required.
  • Must attend all mandatory department trainings.
  • Ensures confidentiality of financial records and all records for employees, band members and/or clients.
  • Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
  • Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
  • Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
  • Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
  • Maintains a clean and organized work area.
  • Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.



Qualifications
  • No Driver’s License Required.
  • 21 years of age or older required. 
  • High school diploma or equivalent is required.
  • Three years of retail experience with one year of retail management experience is required. 
  • Comprehensive knowledge of cannabis products, strains, and consumption methods is required; experience in the regulated cannabis industry is preferred.
  • Coffeeshop or Café experience preferred. 
  • Must complete POS/ inventory tracking system training and Onboarding, and all necessary trainings during probationary period.
  • Must complete Metrc Training and Certification, with a score of no less than 75%, during the probationary period and on an annual basis.
  • Must possess strong business management, analytical, and organizational skills.
  • Ability to communicate effectively orally and in writing is required.
  • Ability to work independently and establish priorities is required
  • Attention to detail and accuracy is required.
  • Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
  • Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
  • Subject to pre-employment and annual background checks.
  • Travel is required.
  • PHYSICAL REQUIREMENTS:
  • Bending, stooping, lifting, and carrying up to 45 pounds.
  • Walking, standing, climbing, pushing and pulling are required
  • Subject to inside environmental conditions, including work in a smoking environment.
  • Ability to work in-store and office with fluorescent and other lighting exposure.