Assistant Dispensary Manager

JOB TITLE: Assistant Dispensary Manager 

AUTHORITY & SUPERVISION: 

• Reports directly to the Dispensary Manager
• Oversees Shift Supervisor(s), Budtenders, Inventory Specialists, Dispensary Entry Agents and Dispensary Entry Agent Team Lead

JOB DUTIES & RESPONSIBILITIES: 

Daily Store Operations

• Oversee the day-to-day operations of the dispensary
• Maintain store compliance with all local, state, and federal regulations
• Assist the Dispensary Manager with various reports
• Oversee the sales process
• Inspire, motivate, supervise, and direct staff 
• Monitor and maintain inventory levels in coordination with the Inventory team and keep track of products that have expired
• Manage financial records and daily cash handling procedures during shift
• Maintain a clean and organized store
• Update SOPs as changes to policy and/or regulations occur and ensure compliance among team
• Other duties and special projects as assigned

Sales and Customer Service

• Provide and inspire retail staff to deliver best-in-class customer service
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge
• Lead staff to exceed goals set forth by the Vice President of Retail Operations 
• Review all customer feedback, requests, and concerns and provide resolution

QUALIFICATIONS:

• Bachelor’s degree in Business or related experience preferred
• 2-3 years of experience in a management environment required
• Cannabis experience preferred
• Must be proactive, have strong work ethic and pay great attention to detail
• Organizational and time management skills required

ADDITIONAL REQUIREMENTS:

• Minimum of 21 years of age
• Possess valid driver’s license or state ID
• Must pass all required background checks
• Ability to work nights, holidays and weekends
• Must be, and continue to remain, fully compliant with all laws, regulations, and company policies  
• Frequently moves up to 30 pounds of equipment/materials/product within rooms (100 pounds with assistance)
• This job function may include being in a stationary position or moving for extended periods of time